Did you ever imagine Kshs 1,150 could light up the world? The typical answer would be – really? Well… we would have said as much, only that after this Christmas, we know different. Our giving project as a family commenced quite by chance. It was Christmas day at about 6:30pm, and as we’d decided to buy […]
The deep, dark, dangerous, deceitful, drawing hole of depression
In the customer experience excellence training we run, there’s a huge focus on ‘self’ because without self-mastery, excellence is a rumour and service to others is a direct derivative of service to self. Now on the train to self-mastery rides on the rails of self-awareness which is a key tenet of emotional intelligence. The foundation […]